Cookie Information

What are cookies?

Cookies are small pieces of data stored on your computer when you browse the web. Cookies are used for example. to record your behavior on a specific website and to remember you next time you visit the same website. The information cookies registers are usually used for statistics or to improve your experience of the website.
A cookie can not contain a virus, it is not dangerous for your computer.

How we use cookies on mySMTP

At mySMTP we use cookies on mySMTP to optimize the website and its functionality. Our cookies help us, therefore, to give you as good an experience as possible when you visit our website. , You can read more about the cookies mySMTP use and for what purpose they are used.

Necessary cookies
mySMTP administered by SmartWeb. mySMTP uses cookies, which we use to recognize you when you visit our website. In addition, we SmartWebs cookie script to see if you have been informed about the website's use of cookies. We do this to avoid having to approve our use of cookies each time you visit our site.

Marketing and optimization cookies
We use these cookies for the optimal operation of our website. This applies, for example Google Analytics, which we use to analyze how you use our site. The collected information is sent and stored on Google's servers. We also use a cookie when viewing Youtube movies on mySMTP. This cookie records the Youtube which videos you have seen, and how much of them you've seen.

Can I delete cookies?

You can always delete the cookies that you have on your computer. Below, you can find instructions on how to delete cookies:

Do you want to know more?
If you have comments or questions about our use of cookies, please contact us at +45 20 880 880 or write an email to support@mysmtp.com.

Cookie Report

**Google Analytics**
Cookie Name	Expiration Time	Description
_ga	2 years	Used to distinguish users.
_gid	24 hours	Used to distinguish users.
_gat	1 minute	Used to throttle request rate.
AMP_TOKEN	30 seconds to 1 year	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
_gac_<property-id>	90 days	Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.

**DoubleClick**
Cookie Name	Expiration Time	Description
ID	1.5 years	These cookies set by a third party (DoubleClick) and are used for serving targeted advertisements that are relevant to you across the web. Targeted advertisements may be displayed to you based on your previous visits to this website. For example, advertisements about a topic you have expressed an interest in while browsing our site may be displayed t you across the web. In addition, these cookies measure the conversion rate of ads presented to the user.
DSID	1.5 years
IDE	1.5 years
test_cookie

**Snapengage**
Cookie Name	Expiration Time	Description
SnapABugRef	120 minutes	tracking of origin and site entry
SnapABugChatSession	16 minutes	tracking of chat in progress
SnapABugNoProactiveChat	30 minutes	flag to avoid proactively prompting visitors again
SnapABugChatPoll	16 minutes	tracking of the chat in progress transcript position
SnapABugChatMessage	16 minutes	message type by visitor persistence across pages
SnapABugChatView	16 minutes	check logic handling
SnapABugHistory	1 year	keep track of the visitor visits and last chats to present history to agent
SnapABugVisit	0 (sessions only)	detection of new session
SnapABugUserEmail	1 year	visitor email address used to prepopulate the pre-chat window
SnapABugBanned	30 days	tracking of visitor banned for chatting (banned by agent ban command)
SnapABugChatWindow	30 minutes	tracking of the chat box position and minimize status
SnapABugMinimizeStashCookie	0 (per click only)	detection of new messages while minimized so they persist during navigation

**Siteimprove**
Cookie Name	Expiration time	Description
nmstat	1000 days	This cookie is used to help visitors’ use of the website. It is used to collect statistics about site usage, such as when the visitor last visited the site. This information is then used to improve the user experience on the website. This Siteimprove Analytics cookie contains a randomly generated ID used to recognize the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics.
siteimproveses	Session Cookie	This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site. This information can be used to create user journeys and enable visitors to find relevant information for quickly.
szcookiechoice	Session Cookie	This cookie is used to determine if the user has accepted or declined cookies.

**GA Audiences**
Cookie Name	Expiration time	Description
__utma	2 years from set/update	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt	10 minutes	Used to throttle request rate.
__utmb	30 mins from set/update	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc	End of browser session	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz	6 months from set/update	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv	2 years from set/update	Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.